91jili Privacy Policy – How We Handle Your Personal Information

When you register and use the 91jili platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP) to process deposits and withdrawals accurately. During your use of the platform, we automatically gather technical data including your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. If you contact our support team, we may retain records of those communications to assist with follow-up enquiries and service improvements. All information collected is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for regulatory compliance and account management.

The personal information we collect is used primarily to operate and maintain your account, process financial transactions, and verify your identity in accordance with applicable Philippine regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or these policies — we do not send unsolicited marketing messages without your consent. Transaction data is used to detect and prevent fraud, money laundering, and other prohibited activities, and may be shared with relevant Philippine regulatory authorities when legally required. Technical and usage data helps us identify and fix platform issues, optimise the mobile experience, and understand how players interact with our slots, fish games, and sports betting features. We do not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Where we engage third-party service providers — such as payment processors or identity verification services — they are contractually bound to handle your data only for the specific purpose for which it was shared and in compliance with applicable data protection laws.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel only. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law, anti-money laundering regulations, and our internal compliance obligations. When your data is no longer needed for these purposes, it is securely deleted or anonymised in accordance with our data retention schedule. In the event of a security incident that affects your personal information, we will notify you and the relevant Philippine data protection authority as required by law. If you have concerns about the security of your account, please contact our support team immediately and consider updating your password through the account settings available afterlogging in at Login.

As a player based in the Philippines, you have specific rights under the Data Privacy Act of 2012 (Republic Act No. 10173) with respect to your personal information held by 91jili. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated details in your account profile. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your account details and a clear description of your request, and we will respond within the timeframe required by applicable law. We are committed to honouring your rights and making the process of managing your personal data as straightforward as possible for all Filipino players on our platform.

91jili uses cookies and similar tracking technologies to improve your experience on our platform, remember your preferences, and keep your session secure while you are logged in. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use core features such as account login, game loading, and deposit processing. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues are most likely to occur — this data is used in aggregate form and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of the 91jili platform. For more information about the specific cookies we use and how to control them, please contact our support team or visit the FAQ page.

We may update this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine regulations, or the services we offer on the platform. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how we are protecting your personal information. Your continued use of the 91jili platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact our support team to request account closure and data deletion where applicable. For any questions about this Privacy Policy or how your data is handled, please visit the FAQ page or reach out to our support team directly — we are always happy to help Filipino players understand their data rights and how we fulfil our obligations under Philippine law.